Turkus+Lainer

Local made global

What the company does
Manufactures and instals industrial floors.

What we have done
Turned two small-town flooring firms into one global brand competing with industry leaders.

Verbal Identity

Naming

Turkus+Lainer

Brand Anthem

Secured assets. Stable operations. This is how we define efficiency. And this is how we ensure it. We assess businesses from the ground up, and solid ground we deliver.

To stand firm.
To grow strong.

On a stable footing you can reach the heights.
And we work for those who aim highest.

Tagline

Stand Firm™

Supportive Copy

Steady efficiency

Secured assets, stable operations.
This is how we define efficiency.

To stand firm.
To grow strong.

We assess businesses from the ground up
and solid ground we deliver.

What's interesting

Lainer and Turkus were originally two separate companies—one manufactured industrial floors, and the other installed them.

What's interesting

The vocalisation of the new brand name (following the merger of Lainer and Turkus) was crucial for the sales department, as it impacted the ease of speech for sales representatives when introducing themselves and the company during phone calls.

What's interesting

According to the owner, the primary reason for the rebranding was the company's low credibility in the international market. He mentioned an instance when a Scandinavian client nearly withdrew from further discussions upon realising that the brand wasn't 'European' enough.

What's interesting

The brand strategy originally had to include seven target audiences: investors, contractors, architects, purchasing departments, construction managers, Lainer employees, Turkus employees. The brand serves all of them.

What's interesting

For the initial meeting, the client invited the studio to their hotel and served homemade cookies. The verbal designer ate most of these and took extra ones home with him.

Designer’s insight

“My top priority was to break away from the clichéd approach in the market, where construction brands present themselves either through crude humour or heavy-handed literalism. As if their audience were stereotypical 'simple blokes'. I wanted to create a brand that's exactly the opposite – strong, global, insightful, one that everyone aspires to. A brand that treats its audience with respect and truly understands the business it's in.”

— Mariusz Ruciński,
Brand Identity Architect + Verbal Designer

“Turkus was a sort of validation that I'm good at masculine projects. From the craft side, I most enjoy organising information, and that's probably what they're about for me, rather than dreaming up the form. All the same, we managed to pull off a sophisticated project for such a hardcore, production-focused field.”

— Natalia Bilska,
Senior Graphic Designer

Some people say things you'd never believe

The brand is so far ahead of our competitors that it's not even a question. It's easier to do business when people look at you and see that you mean business. It's a significant leap forward for the company.

Jakub Ułanowicz

CEO—Turkus+Lainer

Summary

What is the company's profile

Manufacturer and installer of industrial flooring systems, established through the merger of two companies—Lainer and Turkus.

What is the extent of tasks

A        Brand Personality (Market Landscape Analysis, Current Brand Analysis, Industry Analysis, Corporate Culture Analysis, Company Analysis, Product/Service Analysis, The Big Idea, Brand Positioning, Brand Strategy, Brand Story, Brand Character).

B        Brand Language (Domain Naming, Slogans/Claims, Key Messaging, Descriptor, Tagline, Brand Tone & Voice, Brand, Brand Statement, Brand Storytelling, Brand Anthem, Brand Sales Writing).

C        Brand Appearance (Visual Needs Analysis, Brand's Visual Expression Concept, Information Architecture, Functional Design Systems, Brand Art Direction, Logomark, Logotype, Iconography, Brand Visual Architecture, Brand Color Palette, Brand Typography, Brand Graphics & Patterns, Imagery & Photography, Branding Guidelines, Grids, Brand Collateral, Stationary, Web & Digital Design, UX/UI Design).

What are the objectives

A        To structure brand architecture by defining the post-merger master brand and sub-brands.

B        To develop a brand positioning strategy with clear verbal and visual communication.

C        To increase growth potential by changing the company's image from local to global.

How we achieved the objectives

ad A        The brand's architecture is minimal, combining two entities into one. Abandoning the structure of a master brand and sub-brands has reduced long-term operational costs and decreased marketing communication expenses, while simultaneously enhancing its efficiency.

ad B        Brand positioning leverages competitors' weaknesses, namely their focus on the product rather than addressing consumer issues. The communication strategy prioritises portraying Turkus+Lainer as a dependable business partner and advisor (rather than a producer), ensuring seamless operational activities through high-quality industrial flooring. These floors—both literally and metaphorically—form a stable foundation for the customer's business. All this is achieved through messaging such as 'Stand firm' or 'Secure assets, stable operations,' as well as monumental, almost brutalist aesthetics of visual design—including the vertical placement of the logo and a perspective that portrays growth.

ad C        The global character of the brand is a natural outcome of the adopted language and aesthetics. There are no localisms or other cultural influences. The communication style is universal, yet distinct to the brand. Key messaging and visual elements signify the brand's strength and confidence. The top-quality brand design also positions the company among the leading international players.

Authors

Brand Identity Concept + Positioning
Mariusz Ruciński

Verbal Identity + Copywriting
Mariusz Ruciński

Visual Identity + Art Direction
Natalia Bilska

UX/UI Architecture + Consulting
Katarzyna Słowik

Photography
Kamila Ułanowicz

Operational Management
Grzegorz Derlukiewicz

The following case study is published under a license from the copyright owners and reflects the authorship of our team in cooperation with another studio.

Results

2021
Polish Graphic Design Awards
Winner

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Naming
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UI
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UX
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